google edge firefox

Support

Answers to a few common questions are listed below. If your question is not covered here, please just contact me.



How to change the extension settings?

The easiest way to open the extension settings is to click on the Inbox When Ready icon in your browser toolbar:

Inbox When Ready settings icon

If you can't find the icon, follow these steps instead:

  1. Open the extension settings page:
    Extension settings screenshot
  2. Find Inbox When Ready and click "Details"
  3. Click "Extension options"

Can I have different settings for each of my Google accounts?

Yes. You can do this by using a different Chrome profile for each of your Google accounts.

You'll need to install Inbox When Ready on each Chrome profile you use.


How to temporarily disable the extension?

Tip: if you want to check for a new messsage during your inbox lockout period, try using the Gmail search function.

To disable the extension, follow these steps:

  1. Open the extension settings page:
    Extension settings screenshot
  2. Find Inbox When Ready in the list
  3. Click the blue toggle button. It should turn gray.
    Extension toggle button

(To re-enable the extension, follow the same steps.)


How to uninstall the extension?

The easiest way to uninstall the extension is to right click on the extension icon and click "Remove from Chrome":

Uninstall screenshot

If you can't see the icon on your toolbar, please try these instructions instead.


How to activate Inbox When Ready PRO?

Please see the instructions here.


Is there a keyboard shortcut to show / hide my inbox?

The PRO edition of Inbox When Ready includes a show / hide inbox shortcut. You can use either of these key combinations:

  • Ctrl + Shift + I
  • Ctrl + Alt + I

Tip: For a list of Gmail keyboard shortcuts that are particularly useful for Inbox When Ready users, see here.


How do I renew my subscription?

If your subsription has expired (perhaps because you disabled auto-renewal, or because your card payment failed), you can renew it using the customer portal.


How do I cancel my subscription?

You can cancel your subscription using the customer portal, or by emailing me.

Happiiness promise: if you don't love the PRO edition, just email me within 60 days and I'll send you a full refund. This refund policy applies to all payments, including renewals.


Is there a version for Microsoft Outlook?

Inbox When Ready for Outlook is coming soon, and you can sign up for early access.


If you need further assistance, please just contact me.